At Marlou Shoes Sales Shop, we understand that waiting for your new favorite pair of shoes can be exciting, and we strive to make the delivery process as smooth and reliable as our footwear. Our goal is to ensure that your stylish, comfortable shoes arrive promptly and in perfect condition, no matter where you are in the world.

Shipping Options Tailored for You

We offer two convenient shipping methods to suit your needs, whether you’re looking for speed or savings. Both options are designed with our global customers in mind (excluding Asia and a few remote areas due to logistical constraints).

  • Standard Shipping: For those who can’t wait to step into their new Marlou shoes, we partner with trusted carriers like DHL or FedEx. This option costs $12.95 and delivers your order within 10-15 days after dispatch. It’s perfect when you need your footwear a bit faster!
  • Free Shipping: For orders over $50, we provide free shipping via EMS. This economical choice takes 15-25 days after dispatch, ideal for budget-conscious shoppers who still want quality service without extra costs.

Order Processing and Timelines

Once you place an order, our team in Kansas City gets to work! We process all orders within 1-2 business days to ensure quick dispatch. Please note that delivery times start from the day we ship your package, not from the order date. This efficient process reflects our commitment to a seamless shopping experience, aligning with our mission to empower you with comfort and style without delays.

Global Reach with Local Care

Based in the heart of Kansas City, US, we ship worldwide to fashion-conscious men and women who value both aesthetics and well-being. While we cater to most regions, we currently exclude Asia and some remote areas to maintain delivery reliability. Our global accessibility means you can enjoy Marlou’s curated collection of shoes, boots, sandals, slippers, and accessories from the comfort of your home.

Tracking and Support

After your order ships, you’ll receive a tracking number via email to monitor your package’s journey. If you have any questions or concerns about delivery, our customer service team is here to help! Reach us at [email protected] for assistance. We pride ourselves on exceptional service, because your satisfaction is as important as the comfort of our shoes.

Easy Returns for Peace of Mind

We stand by the quality of our products. If for any reason you’re not completely satisfied, you can return items within 15 days of receipt. Our hassle-free return policy ensures that your shopping experience with Marlou Shoes is risk-free, just like our promise of comfort without compromise.

Thank you for choosing Marlou Shoes Sales Shop—where every step you take is a blend of tenderness and strength, delivered right to your doorstep. Shop with confidence today!