Term and Conditions

Welcome to Marlou Shoes Sales Shop! These Terms and Conditions govern your use of our website cheapshoesdeals.com and your purchases from our store. By accessing our website and making a purchase, you agree to be bound by these terms. Please read them carefully.

At Marlou Shoes, we’re committed to providing stylish, comfortable footwear with a seamless shopping experience. These terms outline the agreement between you (“Customer”) and Marlou Shoes Sales Shop (“we,” “us,” or “our”).

1. Website Use and Intellectual Property

1.1. Website Access

You may use our website for personal, non-commercial purposes to browse and purchase our products. You agree not to use our site for any illegal or unauthorized purpose.

1.2. Intellectual Property

All content on this website, including text, graphics, logos, images, and product designs, is the property of Marlou Shoes Sales Shop or our suppliers and is protected by international copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.

1.3. User Content

By submitting any content (including reviews, comments, or photos) to our website, you grant us a non-exclusive, royalty-free license to use, reproduce, and display that content in connection with our business.

2. Products and Services

2.1. Product Information

We strive to accurately display our products, including colors and features. However, actual colors may vary slightly due to monitor settings. Product descriptions are provided in good faith but we do not warrant they are completely error-free.

2.2. Product Availability

All orders are subject to product availability. If an item is out of stock after you place an order, we will notify you and refund any amount paid for that item.

2.3. Product Range

We offer a variety of footwear including:

• Accessories
• Boots
• Men’s footwear
• Sandals
• Shoes
• Slippers
• Women’s footwear

3. Orders and Payment

3.1. Order Process

Placing an item in your cart does not reserve that item. We only consider an order confirmed when we send you an order confirmation email.

3.2. Pricing

All prices are shown in US Dollars. We reserve the right to adjust prices at any time, but changes will not affect confirmed orders.

3.3. Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your complete payment card information on our servers.

3.4. Order Confirmation

After placing an order, you will receive an order confirmation email. Please check this email carefully and contact us immediately if any details are incorrect.

4. Shipping Policy

4.1. Shipping Areas

We ship globally except to Asia and certain remote regions. If you are located in an area we cannot ship to, we will cancel your order and provide a full refund.

4.2. Processing Time

Please allow 1-2 business days for order processing before your order is shipped.

4.3. Shipping Methods

We offer two shipping options:

• Standard Shipping ($12.95): Shipped via DHL or FedEx with estimated delivery of 10-15 business days after shipment.
• Free Shipping: Available on orders over $50, shipped via EMS with estimated delivery of 15-25 business days after shipment.

4.4. Delivery Issues

While we make every effort to deliver within estimated timeframes, unforeseen circumstances may cause delays. We are not liable for delays caused by shipping carriers or customs procedures.

4.5. Import Duties and Taxes

International customers may be subject to import duties and taxes. These charges are the customer’s responsibility and are not included in our product or shipping prices.

5. Returns and Exchanges

5.1. Return Policy

We want you to be completely satisfied with your purchase. You may return unworn items in their original condition with all tags and packaging within 15 days of receiving your order.

5.2. Non-Returnable Items

For hygiene reasons, we cannot accept returns on slippers if the protective sole cover has been removed or if they show signs of wear.

5.3. Return Process

To initiate a return or exchange:

1. Email us at [email protected] within 15 days of receipt
2. Include your order number and reason for return
3. We will provide a Returns Merchandise Authorization (RMA) number and instructions
4. Ship the item to the provided address with the RMA clearly marked

5.4. Refunds

After we receive and inspect your return, we will process your refund within 3-5 business days. Refunds will be issued to your original payment method. Original shipping costs are non-refundable.

5.5. Exchanges

Exchanges are subject to product availability. If exchanging for a higher-priced item, you will be charged the difference. For lower-priced items, we will refund the difference.

6. Customer Responsibilities

6.1. Accurate Information

You are responsible for providing accurate and complete information when placing an order, including shipping address and contact details.

6.2. Account Security

If you create an account with us, you are responsible for maintaining the confidentiality of your account credentials.

6.3. Prohibited Uses

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the website
• Use any automated system to extract data from our website

7. Limitation of Liability

Marlou Shoes Sales Shop shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of our website or products.

Our total liability for any claim related to your use of our website or products shall not exceed the total amount you paid for the specific product in question.

8. Privacy

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard your data. By using our website, you consent to our collection and use of information as described in our Privacy Policy.

9. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes are posted constitutes your acceptance of the modified terms.

10. Governing Law

These Terms and Conditions are governed by the laws of the United States and the state of Missouri. Any disputes shall be resolved in the courts located in Kansas City, Missouri.

11. Contact Information